Farway Milano

Terms and Conditions

OVERVIEW

This website is operated by Farway Milano. Throughout the website, the terms “we”, “us” and “our” refer to Farway Milano. Farway Milano offers this website, including all information, tools and Services available on this site to you, the User, conditional on your acceptance of all the terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage with our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions of Service”, for brevity the “Terms and Conditions”), including the additional terms and conditions and policies mentioned here and/or made available by way of a dedicated link. These Terms and Conditions of Service apply to all users of the website, including, without limitation of any kind, visitors, vendors, customers, merchants and/or authors of content.

Please read these Terms and Conditions of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to take on a binding commitment to comply with these Terms and Conditions of Service. If you do not accept all the terms and conditions of this agreement, you may not access the website or use any of the Services offered. If these Terms and Conditions of Service are considered an offer, acceptance is expressly limited to these Terms and Conditions of Service.

Any new feature or tool added to the current version of the store will also be subject to the Terms and Conditions of Service. You can consult the current version of the Terms and Conditions of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Service by posting updates and/or changes on our website. It is your responsibility to consult this page periodically to check whether any changes have been posted. Continued use of or access to the website after any changes have been posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms and Conditions of Service, you declare that you are of the age of majority under the laws in force in your state or province of residence, or that you are of the age of majority under the laws in force in your state or province of residence and have given your consent for the minors in your care to use this website.

You may not use our products for any unlawful or unauthorised purpose, nor may you breach any of the laws in force in your jurisdiction while using the Service (including, by way of example and not exhaustively, copyright laws).

You must not transmit worms, viruses or any code of a destructive nature.

A breach of any of the Terms and Conditions will result in the immediate termination of the Services.

SECTION 2 – GENERAL CONDITIONS

Farway Milano reserves the right to refuse the Service to anyone, for any reason and at any time.

You acknowledge that your content (excluding credit card data) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and align with the technical requirements of the networks or connecting devices. Credit card data is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, not to use the Service, and not to access the Service or any contact on the website through which the Service is provided, without the express written authorisation of Farway Milano.

The headings used in this agreement are included for convenience only and will not in any way limit or affect these Terms and Conditions.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We accept no responsibility if the information made available on this website is not accurate, complete or up to date. The content on this website is provided for information purposes only and should not be treated as the sole basis for making decisions, without consulting primary, more accurate, more complete or more timely sources of information. Any reliance you place on the material on this website is at your own risk.

This website may contain certain historical information. Historical information is not necessarily up to date and is provided for reference only. We reserve the right to change the content of this website at any time, but we are under no obligation to update the information on our website. You acknowledge that it is your responsibility to consult the changes made to our website periodically.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND TO PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content of it) at any time and without notice.

We accept no responsibility towards you or towards third parties in relation to any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products or Services may be available in limited quantities and are subject to return or exchange only in accordance with our Returns and Refunds Policy (which can be consulted on the dedicated page on our site).

We have made every effort to display as accurately as possible the colours and images of our products that appear in our store. We cannot guarantee that the colours displayed on the computer are accurate.

We reserve the right, without however being obliged to do so, to limit the sales of our products or Services to any person, territory or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or Services offered. All product descriptions and product prices are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue the production of any product at any time. Any offer of any product or Service made through this website is void where prohibited.

Without prejudice to the Garanzia Legale di Conformità (the statutory legal guarantee of conformity provided by law for the protection of the Consumer), we do not guarantee that the quality of the products, Services, information or other materials purchased or obtained will meet your subjective expectations, nor that any errors in the Services will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. Such restrictions may include orders placed by or through the same customer account, the same credit card and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting you at the e-mail address and/or the billing address/telephone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to have been placed by dealers, resellers or distributors.

You undertake to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to update your account and other information promptly, including your e-mail address and the numbers and expiry dates of your credit cards, so that we can complete your transactions and contact you if necessary.

SECTION 7 – OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide you with access to third-party tools which we do not monitor and over which we have no control or input. You acknowledge and agree that we provide access to such tools “as is”, “as available”, without any warranty. We accept no responsibility arising from or otherwise connected with the use of optional third-party tools.

Certain content, products and Services available through our Service may include third-party materials. The third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not required to review or evaluate the content or the accuracy, and we do not warrant, nor will we have any responsibility in relation to, third-party materials or websites. We invite you to read the policies and rules of third parties carefully, making sure you have understood them before carrying out any transaction.

SECTION 8 – PAYMENTS AND SHIPPING

Payment methods

We accept the following payment methods:

  • Credit and Debit Cards
  • PayPal
  • Apple Pay and Google Pay
  • Instalment payment systems (Klarna, Scalapay)

All transactions take place on secure, encrypted servers to guarantee the greatest protection of your data.

Shipping, costs and timings

Shipping costs, estimated delivery times and the geographical areas covered by our service are variable.

You will be able to see the exact amount of the shipping costs, the couriers available and the expected delivery times directly at checkout, after entering the delivery address and before finalising the purchase.

SECTION 9 – RETURNS AND REFUNDS POLICY

The conditions relating to the Diritto di Recesso (right of withdrawal), to the timings, to the costs and to the procedures for returning the goods are set out in detail in our Returns and Refunds Policy, which forms an integral part of these Terms and Conditions and can be consulted on the dedicated page of our website.

SECTION 10 – COMMENTS, FEEDBACK AND OTHER CONTRIBUTIONS

If you send specific contributions, at our request or spontaneously (creative ideas, suggestions, reviews), you agree that we may edit, copy, publish, distribute and use by any means the comments you send, without restriction of any kind. We are not obliged to keep such comments confidential or to pay any compensation.

You take full and sole responsibility for the comments you post and for their accuracy, warranting that they do not infringe the rights of third parties (copyright, privacy) or contain unlawful or offensive material or malware.

SECTION 11 – PERSONAL INFORMATION

The transmission of personal information through the store is governed by our Privacy Policy, which can be consulted at: https://farwaymilano.com/

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, information containing typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping costs or availability may be published on our website. We reserve the right to correct any errors and to cancel orders if the information turns out to be inaccurate, at any time and without notice (including after the order has been submitted).

SECTION 13 – PROHIBITED USES

It is prohibited to use the website or its content: (a) for unlawful purposes; (b) to solicit others to commit unlawful acts; (c) to breach local or international laws; (d) to infringe intellectual property rights; (e) to harass, defame, discriminate against or intimidate; (f) to send false information; (g) to upload or transmit viruses or malicious code; (h) to track the personal information of others; (i) for spam, phishing, scraping; (j) for obscene purposes; (k) to interfere with the security of the Service. In the event of a breach, we reserve the right to terminate access to the Service.

SECTION 14 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that the use of our Service will be uninterrupted, secure or free from errors. You acknowledge that use of the Service takes place at your sole risk.

With the exception of the 24-month Garanzia Legale di Conformità (statutory legal guarantee of conformity) applicable to Consumers for manufacturing and conformity defects under D.Lgs. 206/2005 (Codice del Consumo, the Italian Consumer Code), the Service and the products are provided “as is” without further implied or express warranties.

In no case shall Farway Milano, our directors, employees or suppliers be held liable for direct, indirect, incidental or consequential damages (including lost profits or loss of data) arising from the use of the Service or of the products purchased, to the maximum extent permitted by the applicable law.

SECTION 15 – INDEMNITY AND SEVERABILITY CLAUSE

You agree to indemnify and hold harmless Farway Milano and its partners from any claim, including legal costs, brought by third parties because of the breach of these Terms or of the law. Should any provision of these Terms be judged void or unenforceable, it will nonetheless be applied to the maximum extent permitted and will not affect the validity of the remaining provisions.

SECTION 16 – TERMINATION AND ENTIRE AGREEMENT

The obligations of the parties entered into before termination will survive it. You may withdraw from these Terms by ceasing to use the site. If we suspect a breach on your part, we may withdraw from the agreement by denying you access to the Services.

These Terms constitute the entire agreement between you and us, superseding any previous agreement or communication.

SECTION 17 – APPLICABLE LAW AND COMPETENT COURT

These Terms and Conditions of Service and all separate agreements through which we provide you with the Services will be governed by and interpreted in accordance with Italian law. Where the user qualifies as a “Consumer” under the Italian Codice del Consumo (the Italian Consumer Code, D.Lgs. 206/2005), the exclusive competent court for any dispute will be that of the Consumer’s place of residence or domicile.

Online dispute resolution (ODR)

If you are a Consumer resident in Europe, we inform you that the European Commission provides a platform for the alternative, out-of-court resolution of disputes, accessible on the site: http://ec.europa.eu/consumers/odr/

SECTION 18 – CHANGES TO THE TERMS

We reserve the right to update or change these Terms by posting the changes on the site. It is your responsibility to consult them periodically. Continued use of the site constitutes acceptance of the changes.

SECTION 19 – CONTACT INFORMATION

Any questions about the Terms and Conditions of Service must be sent to:

Farway Milano S.r.l. unip.

P. IVA (Italian VAT number): 11688770962

Email: customercare@farwaymilano.com

Address: Corso Concordia 11, 20129 Milano, Italy